DLA & LSP
Website disclosure of Lending Service Providers/ Digital Lending Partners:
Particulars
Lending Service Provider (‘LSP’)
An agent of a Regulated Entity who carries out one or more of the lender’s functions or part thereof in customer acquisition, underwriting support, pricing support, servicing, monitoring, and recovery of specific loan or loan portfolio on behalf of REs in conformity with extant outsourcing guidelines issued by the Reserve Bank.
Digital Lending App (‘DLA’)
Mobile and web-based applications with user interface that facilitate digital lending services. DLAs will include apps of the Regulated Entities (REs) as well as those operated by LSPs engaged by REs for extending any credit facilitation services in conformity with extant outsourcing guidelines issued by the Reserve Bank.
Name of the LSP/ DLA (Mention separately for each of the engagement)
Heylon Technologies Pvt. Ltd.
Heylon
Details of activities for which the LSP/ DLA is engaged (Mention separately for each of the engagement
1) User Onboarding & Loan Application
2) Loan Repayments & Collections
3) Customer support within the permissible limits of LSP
1) User Onboarding & Loan Application
2) Loan Repayments & Collections
Contact details of Nodal Grievance Redressal Officer of LSP/ DLA
Name of Officer: Tarika Raghuvanshi
Address: 246 A, Basant Vihar Colony, Near Satya Sai Square, Indore-452010- Madhya Pradesh
Telephone No.: 6232013332
Email : info@heylon.in
Name of Officer: Tarika Raghuvanshi
Address: 246 A, Basant Vihar Colony,
Near Satya Sai Square, Indore- 452010- Madhya Pradesh
Telephone No.: 6232013332
Email : info@heylon.in
Details of Customer Support of LSP/ DLA
Link to section on website of LSP/ DLA for customers to lodgea complaint
Customers can reach out to customer support to lodge a complaint by calling
(+916232013331) or WhatsApp (+9162320 13331)
Customers can reach out to customer support to lodge a complaint by calling
(+916232013331) or WhatsApp (+9162320 13331)
Link to Privacy Policy of LSP/ DLA
Link to Customer Data Handling and Storage Policy of LSP/ DLA
Details of loan products provided through Heylon Technologies Private Limited
Term loan
Term loan
Name of the Lender
Kapil Capital Services Private Limited
Kapil Capital Services Private Limited